REFUND POLICY

We want you to be satisfied.  If you are not happy, we are not happy.  We will do everything we can to ensure your satisfaction.
That is why we offer our 100% no-questions-asked money-back guarantee. If for any reason, you are not satisfied, just tell us and we will happily refund the purchase price, less a 25% restocking fee. The item must be returned to us in original condition within 14 days.

Here's how it works for mail order customers:
1. Contact us via email or phone with the item and your name.
2. We will provide the return address details.
3. Return the goods in original condition.
4. On receiving returned item a refund is issued.

Here's how it works for customers personally served via one of our agents face to face:
1. Contact us via email or phone your agent.
2. The agent will arrange a convenient time to pick up your item and issue the refund. Please keep your receipt as proof of purchase.

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